Skip to main content
Sydney Royal Easter Show

Carnival Fun Pass Refund

Carnival Fun Pass Refund Info:

Some helpful tips for requesting  your refund of unused Carinval credits:

  • Please update your Carnival Fun pass so that all updates are availiable on your app
  • Open Carnival Fun Pass app
  • Press either your balance at the top of the screen or the purple wallet in bottom menu
  • Your purple card will appear on the screen (please see picture below)

  • Tap on the card and you will find options to refund or donate your credits to RASF (please see picture below)

  • You can either donate to RASF foundation or choose to request a Refund
  • When you tap on Refund, the refund form will open. Enter your bank account, your name and other details. Please note you will need to enter an Australian bank account and not a credit card number
  • Once you complete the form and submit the refund will be processed

You can refund the value of unused credits via the Easter Show Fun Pass App at the conclusion of the Easter Show. The refund facility will be available from 09:00am Wednesday 3 April until 11:59pm Thursday 2 May 2024. The refund application process is only available via the Easter Show Fun Pass App. Refunds will be processed within 12 business days and attract a $2.50 inc GST processing fee. At the conclusion of the refund period, all credits and value will expire, and digital wallets deleted. For the avoidance of doubt, after the 3 May 2024 the Carnival Fun Pass credit returns to zero, the credits do not stay on the card for the following Show. To activate a refund your card balance must be 3 credits or more.

If you are still unable to process your refund via your app please drop us a line at or

We use cookies to compile information about how our website is used and to improve the experience of our website visitors.

For more information about the cookies we use, please read our Cookies and Electronic Marketing Policy. To adjust your cookie settings, click 'More information'. By clicking 'Accept and continue', you consent to our use of cookies.

We recommend the use of all cookies to provide you with the optimal experience while visiting our website.

Choose below to accept the recommended settings or continue to adjust your individual preferences.

Adjust your settings

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose to opt out of functional and advertising cookies. Click on the different cookie categories to find out more about each category and to change the default settings.
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer's interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.