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Ticket FAQs


What is a ShowLink ticket?

A ShowLink ticket is an entry pass to the Sydney Royal Easter Show which is valid for a single admission to the Show on any one day. There are two types of tickets for the Sydney Royal Easter Show:

1. A Print at Home ticket is ordered online and will be sent as an electronic file (PDF) to your email inbox. You must print the ticket on A4 paper from your own printer. All ShowLink tickets include return public transport and there is no need to pre-select a date for Print At Home tickets, you can travel on any one day of the Show.

2. A ShowLink hardstock ticket is a physical ticket that will be posted to you. All ShowLink tickets include return public transport on any one day of the Show.

Definition of Adult, Child and Concession

1. An Adult ticket is for a person who does not meet the requirements for purchasing a child or concession ticket.
2. A Child ticket is for anyone 4 – 15 years of age and school pupils 16-18 years of age in possession of ROA School Pupil ID Cards (Form 202) or valid School Transport Pass (eg: State Rail School Rail Pass).
3. A Concession ticket is for any full time tertiary student in possession of a Student Identification Card, or any other valid concession, as stipulated here.
4. Children 3 and under are FREE and do not require a ticket.

Where can I purchase my ShowLink tickets?

1. Online at www.eastershow.com.au, under the 'Get Tickets' section. You have two options for collection:
a) Select ‘Print at Home’ ticket type and print the ticket from your own printer. If you do not have a printer, you cannot purchase a Print at Home ticket. 
b) Have your tickets posted to a selected address. Note: postage and handling fees apply.
2. Hardstock tickets can be purchased from Sydney Trains and NSW TrainLink Intercity stations and Sydney Olympic Park major event buses from 10 April, 2014. Note: ShowLink tickets cannot be purchased on regular route bus services, Sydney ferries or Light Rail services.
3. Ticket booths located at the Show entry gates at Sydney Showground, during the Show period only.
4. PWD tickets: Show Call Centre on (02) 9704 1000 or from the Show entry gates upon arrival.

What tickets do I need to bring with me?

If you have purchased multiple items online, such as ShowLink tickets, Carnival Ride eVouchers, Meal Deal eVouchers, Burlesque Sideshow ticket and Reserved Seating, please ensure to print and bring all of the pages with you, as each page represents an individual ticket. You will also need to retain your ShowLink ticket for your return journey on public transport. Please note that your Print at Home tickets are sent as attachments (PDF) to your nominated email address and will display a barcode on each ticket. The email itself is not a valid ticket.

Are my tickets transferable?

Print at Home tickets and regular ShowLink hard stock tickets can be purchased on behalf of someone else, and are transferable. The 2 Day Ticket is not transferable and must be used by the same person on both days of entry. Carnival Ride eVouchers purchased online are also transferable and can be used throughout the Coca-Cola Carnival and Kids’ Carnival areas. There are no refunds available on any tickets once purchased.

What public transport is included in my ShowLink ticket?

All ShowLink tickets include entry to the Show and same-day return travel on the Sydney Trains and NSW TrainLink Intercity networks (bounded by Bomaderry/Nowra, Goulburn, Bathurst and Dungog stations), all Sydney metropolitan and outer metropolitan regular route bus services (bounded by the Central Coast, Wollongong, Newcastle and the Blue Mountains), Sydney Olympic Park major event buses, Sydney ferries (operated by Harbour City Ferries) and Light Rail services. Any unused transport element is not refundable. 

Remember to keep your ticket safe for your return journey home as a valid ticket is required when travelling on public transport. 

To obtain further travel information from Transport NSW, click here or call 131 500.

Travel from the International and Domestic Airports

A station access fee applies for travel to and from Domestic and International Airport stations. Your ShowLink ticket does not include the access fee, so if you're travelling from these stations you'll need to buy a GatePass. Visit the Transport NSW website for more event transport information.

How and where do I purchase Carnival Ride eVouchers and redeem Carnival Coupons?

Carnival Coupons can be purchased at Carnival Coupon Ticket Booths located throughout the Coca-Cola Carnival and the Kids’ Carnival areas. You can also pre-purchase Carnival Ride eVouchers online and redeem these by presenting your printed ticket with barcodes at selected ticket booths throughout the Coca-Cola Carnival and Kids Carnival areas.

I can’t print my ShowLink Tickets or Carnival Ride eVouchers at home

Please ensure you have Adobe Acrobat installed on your computer including access to a printer in order to view and print your tickets and vouchers. Please note Internet Explorer and Firefox are the preferred browser for this ticket process. The ticket must be printed on white A4 paper as instructed. Ensure that your printer has printed the bar code clearly and all words are legible. Please print using the Adobe print icon. Do not use the drop down menu ‘file’ then ‘print’ as this will not print your ticket. Do not resize your ticket as this may alter the barcode. It is your responsibility to keep this ticket safe. Torn, damaged, obscured or illegible tickets may be invalid resulting in transport or Show entry not being granted.

I did not receive an email with my ticket(s)

Your ticket purchase will include an email confirmation as a receipt of payment. It will also allow you to have access to your tickets. Please check you have been sent an email to your specified email account and click the link to open your ticket PDF. If you do not receive the confirmation email, please check your Junk E-mail folder in case the message got delivered there instead of your inbox.
If you need to reprint your ticket or if you have not received an email confirmation it is likely you have made an error when entering your email address. In both instances, you will need to access your ticket purchases by logging into the Ticket Group ticketing system using your specific username and password. You can then check and change your email to a valid address.
If you have received an email confirmation but there is an error with printing the attachments, please contact the Show Call Centre on (02) 9704 1000 with the following information:
  • Name as specified on the order
  • Order Number
  • Address as specified on the order
  • Email as specified on the order
  • Time you ordered your ticket

I was ordering online and lost internet connection / or the internet site went down. Have I been charged?

Please do not hit refresh or backspace during the payment process as this will prevent you from being double charged. If you have received an order number and/or email with your tickets attached in a PDF file, your payment has been processed. You will then receive an email confirmation with your receipt, booking number and tickets. If you do NOT receive a confirmation email, then your order was not processed and you will need to complete a new order. If you have set up a user name and password in the Ticketing Group, you can log in at any time to check your order and payment status.

What is a PWD (Person with a Disability) ticket?

ShowLink PWD tickets which also require a carers ticket are available to those issued with acceptable identification. One complimentary Adult ShowLink ticket will be issued to the accompanying carer.
The SRES recognises the following cards as evidence for the purchase of this type of ShowLink PWD ticket:
1. Vision Impaired Persons Pass (VIP) with reference to the words ‘Plus Attendant’
2. NSW Companion Card which is issued by Ageing, Disability and Home Care.
These cards entitle a carer to enter the Show for free with a person with a disability. The person with a disability must present their valid card at point of purchase or pick up in order for their attendant to enter for free.
This entitlement is only available to a carer when they are accompanying the person with a disability.
PWD tickets can be purchased by calling the Show Call Centre on (02) 9704 1000 or from the Show entry gates on arrival at the event.
ShowLink PWD After 5pm tickets are also available and include one complimentary Adult ShowLink ticket for the accompanying carer.
For more information about VIP cards click here.
For information regarding the NSW Companion Card, click here or call 1800 893 044.

What is a ShowLink After 5pm ticket?

ShowLink After 5pm tickets allow entry to the Show after 5pm. Tickets are available to purchase from 4pm on the day of travel from Sydney Trains and NSW Trainlink intercity stations, on Sydney Olympic Park Major Event Buses and at 4:30pm at Show entry gates. All ShowLink tickets include return public transport. Entry into the Show is only permitted after 5pm.

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